Spread a little cheer and say thank you to your NHS staff this festive season

What makes this time of year special for you? Being with family, roast dinner, giving a special gift to your loved one?

During the Christmas period last year, our dedicated staff treated hundreds of patients including 311 children and 610 elderly people across the Lister, New QEII, Hertford County Hospital and Mount Vernon Cancer Centre.

Our staff work tirelessly to ensure our patients’ needs are met, but at this time of year they certainly go the extra mile. Handing out presents and decorating the wards are just a couple of ways they help to make Christmas special for everyone.

Would you like to say thank you to a particular ward, centre, staff member or volunteer this season, or simply show your appreciation for everything they do? Then we’d love for you to help us spread a little extra festive cheer this year - and it’s really easy to do!

Simply leave your message of thanks with your donation by clicking 
              the pink donate button above

We'll share your message with our amazing hospital staff

Show your appreciation for the staff at your local hospital by making a donation


Our Dementia Admiral Nurse, Hannah Gardner tells us how they get festive on the wards

"Christmas time in the hospital is a special time of year. Staff pull together to ensure patients' safety comes first and ensure they can still celebrate Christmas. Wards decorate their areas with Christmas decorations and our dementia friendly wards play Christmas CDs to help create that special Christmas feeling. On one of the wards for the elderly they have a volunteer come and sing and play the organ to patients and staff play in our Reminiscence room. It's lovely to see patients and staff coming together and celebrating, even when some are very unwell"



Angela Fenn, Lister Butterfly Service Coordinator, feels so passionately about caring for patients at Christmas time that she will be working on Christmas day. "Last Christmas Eve was very busy with over 14 patients on end of life care plans who needed a visit from a Butterfly volunteer. I made sure I got round to seeing all of the patients, ensuring both the patient and their families (if present) had everything they needed, such as a bed if staying overnight, a badge for free food and a parking permit.

One particular situation I remember well was an elderly gentleman living with Dementia who I visited that day. His daughter had been sleeping next to him. She was obviously very upset and even more so because she was torn between staying with her dad and going home to spend Christmas Eve with her young children. I stayed with her for nearly two hours, providing comfort and reassurance. I asked the question 'what would your father want you to do?' This seemed to help her reach her decision."

As Angela says, it’s all about "making sure patients know they matter, even more so at this special time of year".

We’re making a difference to our patients, visitors and staff every day, thanks to support from our local community. In fact, we raised just over £1.2 million last year thanks to our generous donors and we are hugely grateful for your support to date.

To help us continue supporting the fantastic work of our hospital team, we’d be delighted if you would like to make a donation, alongside your message. As we’re sure you know, these funds are raised to enhance our patients’ experience by providing services and equipment that go above and beyond the remit of the NHS, helping to make an incredible impact at our hospitals.

From everyone at the Hospitals’ Charity, and all the staff at our hospitals, we would like to wish you a very happy season’s greetings and a wonderful New Year!